Dependable, quick response on site & remote access support to keep your business running...
We provide both on site and remote access support, giving our customers the most efficient support option as required.
We provide contracted customers with a guaranteed next business day response, but generally provide a same day response, particularly where it's possible to resolve problems by remote accessing systems across the internet.
For remote access, we use LogMeIn software, a very popular & industry respected tool for remote access, which is also made available for our clients to remotely access their own office PC's from home.
Where remote support is impractical, we guarantee a next day call-out for customers on one of our support contracts. These contracts are tailored to individual requirements, so you don't pay for time you're unlikely to use.
"Contact Us for the support your business needs".